Accessibility statement for Refer family to come to the UK (Afghan Citizens Resettlement Scheme)
This accessibility statement applies to the www.refer-afghan-family-to-come-to-the-uk.homeoffice.gov.uk website. It does not cover related pages on the www.gov.uk website, which has its own accessibility statement.
This website is run by the Home Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at hof-accessibility@digital.homeoffice.gov.uk.
Read tips on contacting organisations about inaccessible websites.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
Technical information about this website’s accessibility
The Home Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We are aware of and working to address the following issues. We will update this statement with timelines about when we will resolve them a month after this statement’s publication date.
On several pages, the initial cursor focus is incorrect when the page loads. This means that when navigating with a keyboard, users will not be able to set their focus to the ‘Skip to main content’ link as the first page element. This does not meet WCAG 2.4.3 – Focus Order.
On signing in pages, an error message summary link does not navigate to the correct input field. When users select continue without entering a date of birth, this triggers an error. In the error summary, the relevant hyperlinked message (‘Enter your date of birth’) does not set focus to the date of birth field when selected. Users must therefore manually navigate to the date of birth input field to resolve the error. This does not meet WCAG 3.3.3 – Error Suggestions.
On the enter an email address page, an input field does not have matching visual and accessible labels. Visually, the email address input field is ‘Enter an email address’. However, the visually hidden label is ‘fields.user-email.label’. This makes it difficult to set focus to this field for users of voice control software. This does not meet WCAG 2.5.3 – Label in Name.
On the information you have given us and check your referral pages, the other family information list contains a heading. This is not correct list structure and does not meet WCAG 1.3.1b – Info and Relationships – Lists.
On several pages, the details of listed family members are coded as data tables instead of lists in the HTML. This means users of screen readers may expect column headings to be read out when there are none in the listed details. This does not meet WCAG 1.3.1b – Information and Relationships – Lists.
On the immigration adviser details page, there are two H1 heading tags. This may make the page confusing to navigate for users of screen readers. This does not meet WCAG 2.4.6 – Headings and Labels.
The session timeout of 30 minutes cannot be changed and the user is not alerted when it is running out. This is for each individual page of the form, not the form overall. This does not meet WCAG2.2 – Enough Time.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
Disproportionate burden
At this time, we have not made any disproportionate burden claims.
Content that’s not within the scope of the accessibility regulations
At this time, this service does not contain any content that is exempt from the regulations.
Preparation of this accessibility statement
This statement was prepared on 17 June 2024. It was last reviewed on 17 June 2024.
This website was last tested on 17 June 2024. The test was carried out internally by the Home Office.
We tested the service based on a user’s ability to complete key journeys. All parts of the chosen journeys were tested, including documents. Journeys were chosen on a number of factors including usage statistics, risk assessments and subject matter.